FAQ's
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Q: What kind of wax do you use in your candles?
A: We use AAK Golden Wax 464 soy wax.
Q: Is the wax sustainably produced?
A: AAK offers all sustainability reports on their website at https://www.aak.com/sustainability/sustainability-reports/
Q: What kind of fragrances do you use in your candles?
A: We source our fragrances from Aztec Candle & Soap Supplies. SDS sheets on all fragrances are available upon request.
Q: Why should I choose soy wax based candles?
A: Soy candles are natural, renewable, biodegradable and naturally non-toxic. Soy wax has a lower melting point and in turn burn longer than paraffin wax. Soy wax is plant-based and extracted from soy beans, while paraffin wax is a petroleum-based and has to be refined to make it non-toxic.
Q: Do you offer custom candles?
A: We do! We offer a variety of fragrance and pigment options as well as multiple size jars. Please message me directly for custom orders or bulk pricing.
Q: How long do the candles burn?
A: The burn time for soy candles is based upon a few different variables, such as wick size, fragrance and type of soy wax used. For smaller candles with smaller wicks, they burn an average 7-9 hours per ounce of wax. Larger candles have large wicks which uses more wax to burn. They burn about 5-7 hours per ounce. Basically, an 8oz candle can burn up to 40hrs (i.e. net weight of 7oz x 9 hours).
Q: Why is my candle only burning down the middle (tunneling)?
A: The first burn is most important as you need to let the candle burn for approximately 2 hours until you have at least a 1/2 inch melt pool. Soy wax has a "memory" and practicing this during the first burn will extend candle life and burning pattern.
Q: How much is shipping?
A: Shipping will vary based upon weight of shipment, shipment destination, and chosen shipping method.
Q: How long will it take for me to get my order?
A: While shipping will vary based upon the carrier and chosen shipping method, all available products listed online are in stock and will be shipped within 1 business day of ordering. Custom orders will vary.
